CRUISING: High Value on the High Seas

  Cruising has never had more exposure and been more popular than at this time, particularly in Australian and nearby waters. Partly due to our North American friends discovering that our summer is their winter and the deployment of some fantastic ships in our part of the world. Most of the 'new ship' buzz surrounds [...]

By |2017-02-01T17:51:04+11:00May 13th, 2016|Uncategorized|Comments Off on CRUISING: High Value on the High Seas

LUXURY: The Grand Old Dame Still Has It

I’ve just returned from Hong Kong - one of my absolutely favourite cities. There’s something about the place - the energy, the history, the pockets of tranquility, the confidence, the sense that you’re somewhere where anything’s possible. Hong Kong has been a regular business destination of mine for years, this bubbling, boiling melting pot. I’ve [...]

By |2017-02-01T17:51:05+11:00March 31st, 2016|Uncategorized|Comments Off on LUXURY: The Grand Old Dame Still Has It

CRUISING: Where on Earth do You Start?

For people new to cruising it’s a valid question. And I’m not just talking about the port of embarkation. I’ve been in the travel industry since 1984, and I truly believe cruising is the most complicated market segment for customers to navigate. There are ships, and there are ships. And their offerings vary in so [...]

By |2017-02-01T17:51:05+11:00March 1st, 2016|Uncategorized|Comments Off on CRUISING: Where on Earth do You Start?

PONDERING LUXURY

The word ‘luxury’ gets tossed around a lot these days. Luxury. Highly subjective. But what is it? What does it mean to you? For a long time I imagined that luxury, etymologically speaking - was related to the word deluxe. And that deluxe had its origin in describing quality goods that came from Luxembourg (de-Luxe) [...]

By |2017-02-01T17:51:05+11:00February 24th, 2016|Uncategorized|Comments Off on PONDERING LUXURY

PACKETS OF INSPIRATION at 40,000 Feet

I really like flying. 40,000 feet up, rocketing along in a reasonably comfy seat in a huge metal tube with wings. It’s quite miraculous, really. I also find it’s also the perfect spot to stop. No phone calls, hopefully few interruptions. If it’s long-haul I might catch up on a movie or a guilty TV [...]

By |2017-02-01T17:51:05+11:00February 13th, 2016|Uncategorized|Comments Off on PACKETS OF INSPIRATION at 40,000 Feet

TRAVEL CONVERSATIONS: Lazy Susans, Office Huddles, Drinking Bubbly on the Great Wall, Passion, Books and Mentoring

I was absolutely thrilled to be interviewed by Ryan Montgomery & Aaron Christian for Travel Conversations - Australia’s first dedicated tourism industry podcast. Travel Conversations is about tapping into the business experiences of industry figures, mentors and aspiring leaders. A place where business and personal learnings are shared, and secrets of success (and perhaps the [...]

By |2017-02-01T17:51:05+11:00February 1st, 2016|Uncategorized|Comments Off on TRAVEL CONVERSATIONS: Lazy Susans, Office Huddles, Drinking Bubbly on the Great Wall, Passion, Books and Mentoring

KICKING OFF 2016 WITH A WIN

We are absolutely delighted to share with you that the Spencer Group of Companies is a winner of a TINYpulse 2016 Happiest Company Award. Whilst we operate customer-centric businesses delivering exceptional service and solutions, we believe that ensuring the well-being of our own staff is a top priority that benefits everyone in our business ecosystem. [...]

By |2017-02-01T17:51:05+11:00February 1st, 2016|Uncategorized|Comments Off on KICKING OFF 2016 WITH A WIN
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